As some of you may know, I've been pretty successful in developing email templates which will support ISRG's mission to "reduce financial, technological, and educational barriers to secure communication over the Internet." Currently, I have templates for these three use case scenarios:
- An organization where there is an I.T. department and the contact info for the Help Desk can be easily located without being a customer or subscriber
- An organization where there is an I.T. department and the contact info for the Help Desk isn't easy to access and there's a general Contact form or email address
- A person whose webhost is listed in the thread of webhosts who support getting SSLs through LE and you can easily tell which one it is
I think the next email template I'd like to develop is one where it's a person whose webhost isn't in the list. Building off of the way my previous templates have gone, what I think would be very helpful would be to be able to point to a specific Documentation page on the LE website which explains SSL and for what use cases LE certs can definitely help.
Given everything that LE does, it might not be a priority for them. However, I'd just like for this request to be given some thought and space.