Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: stellium.ca
I ran this command: N/A
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is: Uniserve
I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):
|stellium.ca: AutoSSL would normally renew this certificate now, but 2 of the website’s secured domains just failed DCV. To provide you with more time to resolve these problems, AutoSSL will defer the renewal until Feb 1, 2020 at 12:00:00 AM UTC. After that time, AutoSSL will request a replacement certificate that excludes any domains that fail DCV. At the time of this notice, the certificate will expire in 7 days, 15 hours, 12 minutes, and 57 seconds.|
|AutoSSL did not renew the certificate for “stellium.ca”. You must take action to keep this site secure.
The “LetsEncrypt” AutoSSL provider could not renew the SSL certificate without a reduction of coverage because of the following problems:
webdisk.stellium.ca (checked on Jan 27, 2020 at 8:46:18 AM UTC)
DNS DCV: The DNS query to “_cpanel-dcv-test-record.stellium.ca” for the DCV challenge returned no “TXT” record that matches the value “_cpanel-dcv-test-record=jxxNWjlNueYDTIrGN7RlAhrRqIrpgEAbRo3x2zZsTDsAiFkW2p_byeAZsU4UvnMB”.; HTTP DCV: “webdisk.stellium.ca” does not resolve to any IP addresses on the internet.
cpanel.stellium.ca (checked on Jan 27, 2020 at 8:46:18 AM UTC)
DNS DCV: The DNS query to “_cpanel-dcv-test-record.stellium.ca” for the DCV challenge returned no “TXT” record that matches the value “_cpanel-dcv-test-record=jxxNWjlNueYDTIrGN7RlAhrRqIrpgEAbRo3x2zZsTDsAiFkW2p_byeAZsU4UvnMB”.; HTTP DCV: “cpanel.stellium.ca” does not resolve to any IP addresses on the internet.
For the most current status, navigate to the “SSL/TLS Status” interface. You can also exclude domains from future renewal attempts, which would cease future notifications.
The certificate that is installed on this website contains the following properties:
Expiration: Tuesday, February 4, 2020 at 12:00:00 AM UTC
Domain Names: stellium.ca
cpanel.stellium.ca
mail.stellium.ca
webdisk.stellium.ca
webmail.stellium.ca
www.stellium.ca
Subject: commonName stellium.ca
Issuer: countryName US
stateOrProvinceName TX
localityName Houston
organizationName cPanel, Inc.
commonName cPanel, Inc. Certification Authority
To upgrade to an EV or OV certificate, navigate to the “SSL/TLS Wizard” interface.
The system generated this notice on Monday, January 27, 2020 at 8:47:02 AM UTC.
You can disable the “AutoSSL has deferred normal certificate renewal because a domain on the current certificate has failed DCV (Domain Control Validation).” type of notification through the cPanel interface: https://stellium.ca:2083/?goto_app=ContactInfo_Change
Do not reply to this automated message.|
Ok, I am a website owner kinda by accident. I traded some construction work for a website and have been happily tooling along since 2006. My site serves mainly as a placemarker for my contracting business and does not have e-commerce or other interactive features. I shows phtos of my work and some descriptions of my approach. Pretty simple, yet soooo complicated for the profane.
Recently, I have been receiving notifications every three hours that my SSL certificate could not be renewed because of DCV errors cited above. I have never used cpanel in my life so the learning curve to resolve this is really steep for me.
I expect that changing values for the webdisk.stellium.ca and cpanel.stellium.ca could be corrected and this would allow auto SSL to renew on my site. Ok, be gentle with me, I am a newbie and a novice. I would appreciate any help/assistance/coaching that anyone can provide.
Thanking you in advance for your kind consideration.
Stellium