Cpanel Autossl Under waf

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g., so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

i have an automation on azure that renew certificate on waf on azure but the autossl in the server is not working in cpanel becuase of redirect is there any option to fix it in cpanel?

this is the error in autossl in cpanel
DNS DCV: The DNS query to “” for the DCV challenge returned no “TXT” record that matches the value “_cpanel-dcv-test-record=RXvjfx9yEKOC5oXz97E0YEN7gJY2Uv6ykPPrhXsYwkyxf1ur0wA0qvmUlvOrmjhl”.; HTTP DCV: The system queried for a temporary file at “”, which was redirected from “”. The web server responded with the following error: 404 (The specified blob does not exist.). A DNS (Domain Name System) or web server misconfiguration may exist. The domain “” resolved to an IP address “” that does not exist on this server.


This is a default check for cPanel, and since the IP address check failed, you’ll not be able to obtain a certificate with cPanel autossl. If you might be able to contact cPanel support in this case, and ask how to disable “pre-dcv check”.

Thank you

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