Could not obtain directory: cURL error 28

I have plesk Panel. Cannot install SSL for one of my domain. Anyone can help me to fix this issue

Could not issue an SSL/TLS certificate for

Could not issue a Let’s Encrypt SSL/TLS certificate for .

Failed to connect to the Let’s Encrypt server .

Please try again later or report the issue to support.


Could not obtain directory: cURL error 28: Operation timed out after 150001 milliseconds with 0 out of 0 bytes received (see

Hi @Kandyan

your server must be able to connect Letsencrypt.

Check your outgoing firewall rules.


must work from that machine.



and some other addresses.

If you can’t fix it (missing console), ask your hoster.

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