Could not obtain directory: cURL error 28

I have plesk Panel. Cannot install SSL for one of my domain. Anyone can help me to fix this issue

Could not issue an SSL/TLS certificate for akonilifestyles.com
Details

Could not issue a Let’s Encrypt SSL/TLS certificate for akonilifestyles.com .

Failed to connect to the Let’s Encrypt server https://acme-v02.api.letsencrypt.org .

Please try again later or report the issue to support.

Details

Could not obtain directory: cURL error 28: Operation timed out after 150001 milliseconds with 0 out of 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html)

Hi @Kandyan

your server must be able to connect Letsencrypt.

Check your outgoing firewall rules.

curl https://acme-v02.api.letsencrypt.org/

must work from that machine.

Test

curl https://www.google.com/

and some other addresses.

If you can't fix it (missing console), ask your hoster.

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