Could not issue - failure to set certificate name

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1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: skt.essence-design.co.uk

I ran this command: install on Plesk

It produced this output: failure to set certificate name

My web server is (include version): not sure sorry

The operating system my web server runs on is (include version): not sure

My hosting provider, if applicable, is: web hosting unlimited

I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk Onyx 17.5.3

2

You have apparently successfully generated some certificates: https://crt.sh/?q=skt.essence-design.co.uk

How did you generate them?

Did you use Plesk to generate a CSR ?

Did you try to follow that guide: https://www.unlimitedwebhosting.co.uk/client/knowledgebase/71/How-to-install-an-SSL-Cert-in-Plesk.html ?

3

Hi @sevenbe8

you have today created 4 certificates with the same name:

https://transparencyreport.google.com/https/certificates?cert_search_auth=&cert_search_cert=p:ZXNzZW5jZS1kZXNpZ24uY28udWs6ZmFsc2U6dHJ1ZTo6RUFFPQ&cert_search=include_expired:false;include_subdomains:true;domain:essence-design.co.uk&lu=cert_search_cert

Next certificate -> after that you will hit a limit. Why isn't it possible to use one of these certificates?

PS: crt.sh shows only certificates up to 2018-07-24

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Thank you so much for looking at this. Sadly I am only technically capable of using the Plesk plugin for lets encrypt and hit the go button - that’s when it usually works but with this domain doesn’t.

Then it shows as not secure in Wordpress despite using the usual ssl plugin to redirect. Any ideas? I can upload it manually if I know how to download it perhaps?

Thank you

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5

If you use such an integrated solution, your webhoster should have a solution.

There is an old, self signed certificate.

But from outside, it's unclear, where there may be an error.

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