Could not issue - failure to set certificate name


Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g., so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command: install on Plesk

It produced this output: failure to set certificate name

My web server is (include version): not sure sorry

The operating system my web server runs on is (include version): not sure

My hosting provider, if applicable, is: web hosting unlimited

I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk Onyx 17.5.3


You have apparently successfully generated some certificates:

How did you generate them?

Did you use Plesk to generate a CSR ?

Did you try to follow that guide: ?


Hi @sevenbe8

you have today created 4 certificates with the same name:;include_subdomains:true;

Next certificate -> after that you will hit a limit. Why isn’t it possible to use one of these certificates?

PS: shows only certificates up to 2018-07-24


Thank you so much for looking at this. Sadly I am only technically capable of using the Plesk plugin for lets encrypt and hit the go button - that’s when it usually works but with this domain doesn’t.

Then it shows as not secure in Wordpress despite using the usual ssl plugin to redirect. Any ideas? I can upload it manually if I know how to download it perhaps?

Thank you


If you use such an integrated solution, your webhoster should have a solution.

There is an old, self signed certificate.

But from outside, it’s unclear, where there may be an error.


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