Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator webroot, Installer None
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for www.areyvah.com
http-01 challenge for areyvah.com
Using the webroot path /var/www/html for all unmatched domains.
Waiting for verification…
Cleaning up challenges
Failed authorization procedure. areyvah.com (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://areyvah.com/.well-known/acme-challenge/9cBT5cSTLeG9TRQ_WMyh4KVvTmWO0zQ6Upsk4Um3pnM: Connection reset by peer
To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address. Additionally, please check that
your computer has a publicly routable IP address and that no
firewalls are preventing the server from communicating with the
client. If you’re using the webroot plugin, you should also verify
that you are serving files from the webroot path you provided.
My web server is (include version): nginx version: nginx/1.4.6 (Ubuntu)
The operating system my web server runs on is (include version): Ubuntu 14.04.5 LTS
My hosting provider, if applicable, is: Digital Ocean
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no
Additionally:
cetbot version 0.26.1
there is a redirect to https and prefixing with www (bot are going with 302)
/.well-known/acme-challenge contents are fully accessible from browser. There are no A or AAAA records in the respective NS-zone, because it’s a regular CNAME
areyvah.com has an AAAA (IPv6) record (2a03:b0c0:0:1010::1423:6001) but a test request to this address over port 80 did not succeed. Let's Encrypt will prefer to use AAAA records, if present, and will not fall back to IPv4 records. You should either ensure that validation requests to this domain succeed over IPv6, or remove its AAAA record.
Trace: @0ms: Making a request to http://areyvah.com/.well-known/acme-challenge/letsdebug-test (using initial IP 2a03:b0c0:0:1010::1423:6001) @0ms: Dialing 2a03:b0c0:0:1010::1423:6001 @173ms: Experienced error: read tcp [2600:3c03::f03c:91ff:fea2:6a56]:56588->[2a03:b0c0:0:1010::1423:6001]:80: read: connection reset by peer
A test authorization for areyvah.com to the Let's Encrypt staging service has revealed issues that may prevent any certificate for this domain being issued.
Yes, both addresses are our, and both hosts have the same shared root folder for serving challenges. It’s weird, that second host doesn’t return requested data