Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
sudo sudo certbot --apache --staging -d jmdok.chickenkiller.com
It produced this output:
Timeout during connect (likely firewall problem)
My web server is (include version):
The operating system my web server runs on is (include version):
Ubuntu 18.04 LTS
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know): YES
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot):
I am running wireshark on my target machine and I see no requests coming in when running certbot. However, when I put http://jmdok.chickenkiller.com into a browser on another machine, I do see requests coming in and I get the apache front page. When I enter the URL that certbot is reporting, I got a Not Found response. It just seems like there is no connection coming from the certbot side.
I also tried LetsDebug.net and it too reported a failure to connect, and again I saw no messages in wireshark. The IP address in the log was correct, 18.104.22.168.
I got rate-limited running certbot, so I know my connections going out are working and certbot is trying to do it’s thing.
I am not sure where to look next. Do I need to open up any other ports on my firewall? Right now, I only have port 80 open.
Thanks for any advice.