Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: www.ballan.io
I ran this command: sudo certbot --apache
It produced this output:
To fix these errors, please make sure that your domain name was entered correctly and the DNS A/AAAA records for that domain contain the right IP address
My web server is (include version): Ubuntu 18.04
The operating system my web server runs on is (include version): Linux
My hosting provider, if applicable, is: Amazon AWS
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): 0.40.0