Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
I ran this command:
/usr/share/jitsi-meet/scripts/install-letsencrypt-cert.sh
It produced this output:
… …
… …
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator webroot, Installer None
Obtaining a new certificate
Performing the following challenges:
http-01 challenge for jitsi.kalatiitananda.net
Using the webroot path /usr/share/jitsi-meet for all unmatched domains.
Waiting for verification…
Challenge failed for domain jitsi.kalatiitananda.net
http-01 challenge for jitsi.kalatiitananda.net
Cleaning up challenges
Some challenges have failed.
To fix these errors, please make sure that your domain name was entered correctly and the DNS A/AAAA record(s) for that domain contain(s) the right IP address.
My web server is (include version): nginx/1.14.2
The operating system my web server runs on is (include version): Debian 10
My hosting provider, if applicable, is: asurahosting.com
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): cPanel 88.0.7
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): certbot 1.5.0
The problem seems to be within these two location sections:
I don't know why there are two.
I think it should only be one.
I don't know what content is within /usr/share/jitsi-meet, so I can't be certain that is the best place place to use.
We should try using a specific unique path dedicated to handle just acme challenge requests.
I would create a folder like: mkdir /usr/share/ACME-challenges
And use that folder instead and combine the two locations into one as follows:
I’m sorry, it got so complicated I got lost. Anyway, I uninstalled Jitsi Server already and I’ll try to reinstall it again later this week. Thank you very much for your help.