Error install SSL

Help
1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: 2i-ci.com
I would like to install Let’s Encrypt, but I have some error.
Please can you help me to fix this.

Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator webroot, Installer None
Obtaining a new certificate
Performing the following challenges:
http-01 challenge for 2i-ci.com
http-01 challenge for www.2i-ci.com
Using the webroot path /var/www/vhosts/FilerWeb07/2i-ci.com/httpdocs for all unmatched domains.
Waiting for verification…
Challenge failed for domain 2i-ci.com
Challenge failed for domain www.2i-ci.com
http-01 challenge for 2i-ci.com
http-01 challenge for www.2i-ci.com
Cleaning up challenges
All challenges have failed.
IMPORTANT NOTES:

  • The following errors were reported by the server:

Domain: 2i-ci.com
Type: unauthorized
Detail: Invalid response from
http://2i-ci.com/.well-known/acme-challenge/leLlDgS6vuSbXK22G5VshzJSji1-XR1s8k3kdT4cclw
[46.182.5.20]: “<html>\r\n<head><title>404 Not
Found</title></head>\r\n<body bgcolor=“white”>\r\n<center><h1>404
Not Found</h1></center>\r\n<hr><center>”

Domain: www.2i-ci.com
Type: unauthorized
Detail: Invalid response from
http://www.2i-ci.com/.well-known/acme-challenge/PkW3-zHHgeL0GCvB5drjiWB2e0Jm2Qa7miO9xOqdOos
[46.182.5.20]: “<html>\r\n<head><title>404 Not
Found</title></head>\r\n<body bgcolor=“white”>\r\n<center><h1>404
Not Found</h1></center>\r\n<hr><center>”

To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.

Regards

2

Hi @montresor

checking your domain there is an error ( https://check-your-website.server-daten.de/?q=2i-ci.com ):

Domainname Http-Status redirect Sec. G
• http://2i-ci.com/
46.182.5.20 200 4.507 H
• http://www.2i-ci.com/
46.182.5.20 200 1.706 H
• https://2i-ci.com/
46.182.5.20 200 2.050 N
Certificate error: RemoteCertificateNameMismatch, RemoteCertificateChainErrors
• https://www.2i-ci.com/
46.182.5.20 200 1.900 N
Certificate error: RemoteCertificateNameMismatch, RemoteCertificateChainErrors
• http://2i-ci.com/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de
46.182.5.20 404 0.094 A
Not Found
Visible Content: 404 Not Found nginx/1.10.2
• http://www.2i-ci.com/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de
46.182.5.20 404 0.080 A
Not Found
Visible Content: 404 Not Found nginx/1.10.2

http / port 80 is open, that's good. But both /.well-known/acme-challenge subdirectories - there is a nginx.

All other connections have a

Server: Apache

header.

So you have to use the webroot of your nginx, not of your Apache.

3

Thanks very much but I don’t understand can you please explain to me.
I don’t have access to the server subdirectories.

4

Please read the basics.

Then check the Challenge Types:

You use the http-01 challenge + webroot. So you have to use the webroot of that instance that answers

http://yourdomain/.well-known/acme-challenge/file-with-random-filename

That’s a nginx.

Is this

/var/www/vhosts/FilerWeb07/2i-ci.com/httpdocs

the webroot of your nginx? Looks like an Apache, so that can’t work.