Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: asankai.info
I ran this command: sudo certbot certonly --webroot -w /var/www/asankai.info/public_html/ -d asankai.info -d www.asankai.info
It produced this output:Saving debug log to /var/log/letsencrypt/letsencrypt.log
Requesting a certificate for asankai.info and www.asankai.info
Certbot failed to authenticate some domains (authenticator: webroot). The Certificate Authority reported these problems:
Domain: asankai.info
Type: unauthorized
Detail: 45.32.118.237: Invalid response from http://asankai.info/.well-known/acme-challenge/8hRcXpRdIwyfMt62fnXERjKMPVM1FoYMNJnp-hWcYTQ: 404
Hint: The Certificate Authority failed to download the temporary challenge files created by Certbot. Ensure that the listed domains serve their content from the provided --webroot-path/-w and that files created there can be downloaded from the internet.
Some challenges have failed.
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.
My web server is (include version): nginx/1.26.0
The operating system my web server runs on is (include version):Ubuntu 24.10
My hosting provider, if applicable, is: vultr
I can login to a root shell on my machine (yes or no, or I don't know):yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):terminal
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):certbot 2.9.0