Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: s.hdnux.com
I ran this command:
curl -v --resolve s.hdnux.com:443:98.129.228.59 https://s.hdnux.com/photos/01/15/65/46/20404665/3/ratio3x2_300.jpg
It produced this output:
* TLSv1.2 (OUT), TLS alert, unknown CA (560):
* SSL certificate problem: unable to get local issuer certificate
My web server is (include version):
apache2 2.4.7-1ubuntu4.8
The operating system my web server runs on is (include version):
Ubuntu 14.04
My hosting provider, if applicable, is:
Rackspace
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):
certbot 0.26.1
We have 135 certs that are renewed on a rolling basis. Four of them renewed last night and this morning our CDN, Fastly, was unable to connect to origin because they do not recognize the new certs. The certs are:
s.hdnux.com
newstimes.com
stamfordadvocate.com
greenwichtime.com
The prior certs were issued by:
issuer= /C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
The problematic certs were issued by:
issuer= /C=US/O=Let's Encrypt/CN=R3