Certificate rate limit with renewal problems


#1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: cloud.itas.link

I ran this command: I have been attempting to get renewing to work, but was running into several problems and I believe real certificates were being generated, but they could not be downloaded to the machine thus resulting in the rate limit. Can the limit be increased/removed?

It produced this output: Rate limits

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: Ubuntu 14

I can login to a root shell on my machine (yes or no, or I don’t know): Yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No


#2

Which command did you use to try to get/renew the cert(s)?

There is NO way for that to happen.
That is exactly why there is a staging (testing) environment.


#3

You should be able to renew your certificate in around ~15 hours from now.

If you definitely need a certificate today, then try adding a second name to the certificate, such as www.cloud.itas.link, which will cause it to be counted separately.

Rate Limit Current Status Domain
50 Certificates per Registered Domain per week OK (5 / 50 this week.) itas.link
5 Duplicate Certificates per week Limit exceeded. Next issuable at 2018-12-11T11:14:39.000Z cloud.itas.link

Summary generated at https://tools.letsdebug.net/cert-search?m=domain&q=cloud.itas.link&d=168 .


#4

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