Certificate has expired

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:www.parstimes.com

My server is Ipower.com

The certificate didn't renew automatically as before. Should I contact the server or can you renew it?

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

Hi @qh7

all of your answers are required.

There is no manual certificate renew from Letsencrypt. You or your hoster has to use an ACME-client to create a new certificate.

If you use shared hosting, your options are limited -> ask your hoster.

Thank you. You've answered my question. I have to contact the host now.

This happened to me on iPower as well. Disabling the "LetsEncrypt Free SSL" switch and re-enabling it again fixed the immediate problem (because it retrieved a fresh certificate). I have not yet contacted iPower to find out why it didn't automatically renew, but I intend to.

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