Certificate expired

We need help because the certificate has expired. We never received the mail before the 90 days because we changed the email. Now our website has problems because it is not secured and our clients are annoyed.
How can we do to have again this ssl, to contact “Let’s Encrypt”?
Our website is : https://agap-paris.com

Thanks for your answer!
Best Regards

How did you get the certificate originally?

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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):


We got the certicate via a company which didn’t exist anymore less than one year ago.
My domain is : agap-paris.com
The certificate expired on the 25th of November
Issuer : Let’s Encryp Authority X3
My web server is OVH
The system is : https://www.odoo.com/fr_FR/page/website-builder

Maybe you need that :

Subject DN


Issuer DN

C=US, O=Let’s Encrypt, CN=Let’s Encrypt Authority X3




2018-08-27 13:07:14 to 2018-11-25 13:07:14 (90 days, 0:00:00)



I don’t understand what you need because I am not fluent in English.

How do you manage your site? Through some kind of panel or via ssh?

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Panel or SSH ! I don’t know, we just have Odoo and OVH as server, I will try to ask someone…


Since you are using Odoo… A quick search suggest there is an app for that software (and maybe you could use it)

Thank you

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Peut-être cette autre région de la forum est meilleure pour vous? Aide (en français) - Let's Encrypt Community Support

(Désolé pour ma français mal. Je suis encore étudiant :slight_smile: )


Thanks very much, Merci beaucoup !!! :slightly_smiling_face:

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