Certificate expired


#1

Hello,
We need help because the certificate has expired. We never received the mail before the 90 days because we changed the email. Now our website has problems because it is not secured and our clients are annoyed.
How can we do to have again this ssl, to contact “Let’s Encrypt”?
Our website is : https://agap-paris.com

Thanks for your answer!
Best Regards


#2

How did you get the certificate originally?

Also fill this questionaire:

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):


#3

We got the certicate via a company which didn’t exist anymore less than one year ago.
My domain is : agap-paris.com
https://agap-paris.com
The certificate expired on the 25th of November
It is written : NET::ERROR_CERT_DATE_ INVALID
Issuer : Let’s Encryp Authority X3
My web server is OVH
The system is : https://www.odoo.com/fr_FR/page/website-builder

Maybe you need that :

Subject DN

CN=agap-paris.com

Issuer DN

C=US, O=Let’s Encrypt, CN=Let’s Encrypt Authority X3

Serial

275158891240044292518492133450831909140453

Validity

2018-08-27 13:07:14 to 2018-11-25 13:07:14 (90 days, 0:00:00)

Names

agap-paris.com

I don’t understand what you need because I am not fluent in English.
Sorry


#4

How do you manage your site? Through some kind of panel or via ssh?


#5

Panel or SSH ! I don’t know, we just have Odoo and OVH as server, I will try to ask someone…


#6

Hi,

Since you are using Odoo… A quick search suggest there is an app for that software (and maybe you could use it)
https://apps.odoo.com/apps/modules/8.0/letsencrypt/

Thank you


#7

Peut-être cette autre région de la forum est meilleure pour vous? https://community.letsencrypt.org/c/help/aide-en-francais

(Désolé pour ma français mal. Je suis encore étudiant :slight_smile: )


#8

Thanks very much, Merci beaucoup !!! :slightly_smiling_face:


Mail non reçu SSL expiré