Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
I ran this command: winacme
It produced this output: [Manual] oscartest.action-engineering.com - renewed 19 times, due after 6/22/2021 4:29:36 AM
My web server is (include version): not sure
The operating system my web server runs on is (include version): windows server 2019
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot): win-acme.v126.96.36.1993.x64.pluggable
I renewed the certificate for both servers on 4/28 - all went fine. on Saturday 5/8 - the client informed me that the website is reporting the certificate is invalid, I checked and it is invalid for both production and test. I checked the renewal with winacme, and it says it does not need to be renewed yet and is not expired. I try to force the renewal and get an error due to the maintenance:
(AcmeProtocolException): The service is down for maintenance or had an internal error. Check https://letsencrypt.status.io/ for more details.
don't understand why it says the certificate is expired when it is not.
thank you for any help