Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: helpdesk.eosc-portal.eu
I ran this command:
It produced this output:
My web server is (include version): apache 2.4.6
The operating system my web server runs on is (include version): rhel 7
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot): 1.22.0
SSL Server Test: helpdesk.eosc-portal.eu (Powered by Qualys SSL Labs) tells me my certificate chain is incomplete. I followed the instructions given in various other similar topics but without success.
My apache config looks like this: