Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: dev.plnms.com
I ran this command:
sudo apt-get update
sudo apt-get install software-properties-common
sudo add-apt-repository universe
sudo add-apt-repository ppa:certbot/certbot
sudo apt-get update
sudo apt-get install certbot python-certbot-apache
sudo apt-get install certbot python3-certbot-dns-route53
certbot -a webroot -i apache
sudo certbot certonly --dns-route53
It produced this output:
Renewing an existing certificate
Resetting dropped connection: acme-v02.api.letsencrypt.org
Created an SSL vhost at /etc/apache2/sites-available/000-default-le-ssl.conf
Enabled Apache socache_shmcb module
Enabled Apache ssl module
Deploying Certificate to VirtualHost /etc/apache2/sites-available/000-default-le-ssl.conf
Enabling available site: /etc/apache2/sites-available/000-default-le-ssl.conf
Error while running apache2ctl graceful.
httpd not running, trying to start
Action ‘graceful’ failed.
The Apache error log may have more information.
AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.0.1. Set the ‘ServerName’ directive globally to suppress this message
(98)Address already in use: AH00072: make_sock: could not bind to address [::]:80
(98)Address already in use: AH00072: make_sock: could not bind to address 0.0.0.0:80
no listening sockets available, shutting down
AH00015: Unable to open logs
Unable to restart apache using [‘apache2ctl’, ‘graceful’]
Rolling back to previous server configuration…
Error while running apache2ctl graceful.
httpd not running, trying to start
Action ‘graceful’ failed.
The Apache error log may have more information.
AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.0.1. Set the ‘ServerName’ directive globally to suppress this message
(98)Address already in use: AH00072: make_sock: could not bind to address [::]:80
(98)Address already in use: AH00072: make_sock: could not bind to address 0.0.0.0:80
no listening sockets available, shutting down
AH00015: Unable to open logs
Unable to restart apache using [‘apache2ctl’, ‘graceful’]
Encountered exception during recovery:
Traceback (most recent call last):
File “/usr/lib/python3/dist-packages/certbot_apache/configurator.py”, line 2184, in _reload
util.run_script(self.option(“restart_cmd”))
File “/usr/lib/python3/dist-packages/certbot/util.py”, line 86, in run_script
raise errors.SubprocessError(msg)
certbot.errors.SubprocessError: Error while running apache2ctl graceful.
httpd not running, trying to start
Action ‘graceful’ failed.
The Apache error log may have more information.
AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.0.1. Set the ‘ServerName’ directive globally to suppress this message
(98)Address already in use: AH00072: make_sock: could not bind to address [::]:80
(98)Address already in use: AH00072: make_sock: could not bind to address 0.0.0.0:80
no listening sockets available, shutting down
AH00015: Unable to open logs
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File “/usr/lib/python3/dist-packages/certbot/client.py”, line 526, in deploy_certificate
self.installer.restart()
File “/usr/lib/python3/dist-packages/certbot_apache/configurator.py”, line 2174, in restart
self._reload()
File “/usr/lib/python3/dist-packages/certbot_apache/configurator.py”, line 2202, in _reload
raise errors.MisconfigurationError(error)
certbot.errors.MisconfigurationError: Error while running apache2ctl graceful.
httpd not running, trying to start
Action ‘graceful’ failed.
The Apache error log may have more information.
AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.0.1. Set the ‘ServerName’ directive globally to suppress this message
(98)Address already in use: AH00072: make_sock: could not bind to address [::]:80
(98)Address already in use: AH00072: make_sock: could not bind to address 0.0.0.0:80
no listening sockets available, shutting down
AH00015: Unable to open logs
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File “/usr/lib/python3/dist-packages/certbot_apache/configurator.py”, line 2184, in _reload
util.run_script(self.option(“restart_cmd”))
File “/usr/lib/python3/dist-packages/certbot/util.py”, line 86, in run_script
raise errors.SubprocessError(msg)
certbot.errors.SubprocessError: Error while running apache2ctl graceful.
httpd not running, trying to start
Action ‘graceful’ failed.
The Apache error log may have more information.
AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.0.1. Set the ‘ServerName’ directive globally to suppress this message
(98)Address already in use: AH00072: make_sock: could not bind to address [::]:80
(98)Address already in use: AH00072: make_sock: could not bind to address 0.0.0.0:80
no listening sockets available, shutting down
AH00015: Unable to open logs
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File “/usr/lib/python3/dist-packages/certbot/error_handler.py”, line 108, in _call_registered
self.funcs-1
File “/usr/lib/python3/dist-packages/certbot/client.py”, line 626, in _rollback_and_restart
self.installer.restart()
File “/usr/lib/python3/dist-packages/certbot_apache/configurator.py”, line 2174, in restart
self._reload()
File “/usr/lib/python3/dist-packages/certbot_apache/configurator.py”, line 2202, in _reload
raise errors.MisconfigurationError(error)
certbot.errors.MisconfigurationError: Error while running apache2ctl graceful.
httpd not running, trying to start
Action ‘graceful’ failed.
The Apache error log may have more information.
AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.0.1. Set the ‘ServerName’ directive globally to suppress this message
(98)Address already in use: AH00072: make_sock: could not bind to address [::]:80
(98)Address already in use: AH00072: make_sock: could not bind to address 0.0.0.0:80
no listening sockets available, shutting down
AH00015: Unable to open logs
Error while running apache2ctl graceful.
httpd not running, trying to start
Action ‘graceful’ failed.
The Apache error log may have more information.
AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.0.1. Set the ‘ServerName’ directive globally to suppress this message
(98)Address already in use: AH00072: make_sock: could not bind to address [::]:80
(98)Address already in use: AH00072: make_sock: could not bind to address 0.0.0.0:80
no listening sockets available, shutting down
AH00015: Unable to open logs
IMPORTANT NOTES:
- An error occurred and we failed to restore your config and restart
your server. Please post to
https://community.letsencrypt.org/c/server-config with details
about your configuration and this error you received. - Congratulations! Your certificate and chain have been saved at:
/etc/letsencrypt/live/dev.plnms.com/fullchain.pem
Your key file has been saved at:
/etc/letsencrypt/live/dev.plnms.com/privkey.pem
Your cert will expire on 2019-06-11. To obtain a new or tweaked
version of this certificate in the future, simply run certbot again
with the “certonly” option. To non-interactively renew all of
your certificates, run “certbot renew”
My web server is (include version): Ubuntu 16.04
The operating system my web server runs on is (include version): apache
My hosting provider, if applicable, is: AWS Lightsail
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot): certbot 0.31.0