Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: chat.smotor.com
I ran this command: certbot renew
It produced this output:
My web server is (include version): nginx-1.18.0
The operating system my web server runs on is (include version): CentOS Linux release 7.8.2003
My hosting provider, if applicable, is: YES
I can login to a root shell on my machine (yes or no, or I don't know): YES
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): certbot-1.7.0-1.el7.noarch
When re-authenticating the certificate, the following error occurs.
The external DNS firewall is open.
Error Messages
Saving debug log to /var/log/letsencrypt/letsencrypt.log
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Processing /etc/letsencrypt/renewal/chat.smotor.com.conf
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Cert is due for renewal, auto-renewing...
Plugins selected: Authenticator nginx, Installer nginx
Starting new HTTPS connection (1): acme-v02.api.letsencrypt.org
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for chat.smotor.com
Waiting for verification...
Challenge failed for domain chat.smotor.com
http-01 challenge for chat.smotor.com
Cleaning up challenges
Attempting to renew cert (chat.smotor.com) from /etc/letsencrypt/renewal/chat.smotor.com.conf produced an unexpected error: Some challenges have failed.. Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/chat.smotor.com/fullchain.pem (failure)
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All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/chat.smotor.com/fullchain.pem (failure)
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1 renew failure(s), 0 parse failure(s)
IMPORTANT NOTES:
- The following errors were reported by the server:
Domain: chat.smotor.com
Type: connection
Detail: 210.105.204.134: Fetching
http://chat.smotor.com/.well-known/acme-challenge/gbczwkssz96iRFJyShYCLkQGMnNCRM5Img8IEU_EUZk:
Timeout during connect (likely firewall problem)
To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address. Additionally, please check that
your computer has a publicly routable IP address and that no
firewalls are preventing the server from communicating with the
client. If you're using the webroot plugin, you should also verify
that you are serving files from the webroot path you provided.
# server 127.0.0.1:8065;
# keepalive 32;
#}
#proxy_cache_path /var/cache/nginx levels=1:2 keys_zone=mattermost_cache:10m max_size=3g inactive=120m use_temp_path=off;
#server {
# listen 80 default_server;
# server_name tok.smotor.com;
# return 301 https://$server_name$request_uri;
#}
server {
if ($host = chat.smotor.com) {
return 301 https://$host$request_uri;
} # managed by Certbot
listen 80 default_server;
server_name chat.smotor.com;
return 404; # managed by Certbot
}
server {
#listen 80 default_server;
#return 301 https://$server_name$request_uri;
#listen 443 ssl http2;
server_name chat.smotor.com;
#ssl_certificate /etc/letsencrypt/live/tok.smotor.com/fullchain.pem;
#ssl_certificate_key /etc/letsencrypt/live/tok.smotor.com/privkey.pem;
#include /etc/letsencrypt/options-ssl-nginx.conf;
#ssl_dhparam /etc/letsencrypt/ssl-dhparams.pem;
#ssl_prefer_server_ciphers on;
ssl_session_cache shared:SSL:50m;
add_header Strict-Transport-Security max-age=15768000;
ssl_stapling on;
ssl_stapling_verify on;
listen 443 ssl; # managed by Certbot
ssl_certificate /etc/letsencrypt/live/chat.smotor.com/fullchain.pem; # managed by Certbot
ssl_certificate_key /etc/letsencrypt/live/chat.smotor.com/privkey.pem; # managed by Certbot
include /etc/letsencrypt/options-ssl-nginx.conf; # managed by Certbot
ssl_dhparam /etc/letsencrypt/ssl-dhparams.pem; # managed by Certbot
location / {
allow all;
root /test;
index index.html;
}