Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: loto765.info
I ran this command:
certbot -q renew
It produced this output: excerpt error message from /ver/log/letsencrypt/letencrypt.log
Description: Nginx Web Server plugin - Alpha
Interfaces: IAuthenticator, IInstaller, IPlugin
Entry point: nginx = certbot_nginx.configurator:NginxConfigurator
Initialized: <certbot_nginx.configurator.NginxConfigurator object at 0x7f1368c63
2018-12-19 00:54:40,936:ERROR:certbot.renewal:All renewal attempts failed. The f
ollowing certs could not be renewed:
2018-12-19 00:54:40,936:ERROR:certbot.renewal: /etc/letsencrypt/live/loto765.in
2018-12-19 00:54:40,937:INFO:certbot.hooks:Running post-hook command: /bin/run-p
2018-12-19 00:54:40,942:DEBUG:certbot.log:Exiting abnormally:
Traceback (most recent call last):
File “/usr/bin/certbot”, line 11, in <module>
load_entry_point(‘certbot==0.28.0’, ‘console_scripts’, ‘certbot’)()
File “/usr/lib/python3/dist-packages/certbot/main.py”, line 1340, in main
return config.func(config, plugins)
File “/usr/lib/python3/dist-packages/certbot/main.py”, line 1247, in renew
File “/usr/lib/python3/dist-packages/certbot/renewal.py”, line 455, in handle_
certbot.errors.Error: 1 renew failure(s), 0 parse failure(s)
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
It seems that after I applied ubuntu software-update and python version has been updated, since then certbot does not work properly, so I have update certbot by apt-get install and updated it from 0.26.0 to 0.28.0.
However this did not work.
I have also installed certbot-auto from git hoping certbot-auto --install-only option removes the problem.
But never ran it for fear of messing things up and decided to ask here for help first.
Can somebody please help me.
Thanks in advance.