Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: apna5.com
I ran this command: sudo certbot renew --dry-run
I also ran: sudo certbot renew --dry-run --preferred-challenges http --webroot -w /var/www/html
It produced this output:
Attempting to renew cert (apna5.com) from /etc/letsencrypt/renewal/apna5.com.conf produced an unexpected error: Failed authorization procedure. www.apna5.com (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from https://www.yoursite.com [185.185.84.210]: "<html\nclass=“no-overflow-y avada-html-layout-wide” lang=en-US prefix=“og: http://ogp.me/ns# fb: http://ogp.me/ns/”. Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/apna5.com/fullchain.pem (failure)
/var/log/letsencrypt/letsencrypt.log
Traceback (most recent call last):
File “/usr/lib/python3/dist-packages/certbot/renewal.py”, line 452, in handle_renewal_request
main.renew_cert(lineage_config, plugins, renewal_candidate)
File “/usr/lib/python3/dist-packages/certbot/main.py”, line 1193, in renew_cert
renewed_lineage = _get_and_save_cert(le_client, config, lineage=lineage)
File “/usr/lib/python3/dist-packages/certbot/main.py”, line 116, in _get_and_save_cert
renewal.renew_cert(config, domains, le_client, lineage)
File “/usr/lib/python3/dist-packages/certbot/renewal.py”, line 310, in renew_cert
new_cert, new_chain, new_key, _ = le_client.obtain_certificate(domains, new_key)
File “/usr/lib/python3/dist-packages/certbot/client.py”, line 353, in obtain_certificate
orderr = self._get_order_and_authorizations(csr.data, self.config.allow_subset_of_names)
File “/usr/lib/python3/dist-packages/certbot/client.py”, line 389, in _get_order_and_authorizations
authzr = self.auth_handler.handle_authorizations(orderr, best_effort)
File “/usr/lib/python3/dist-packages/certbot/auth_handler.py”, line 82, in handle_authorizations
self._respond(aauthzrs, resp, best_effort)
File “/usr/lib/python3/dist-packages/certbot/auth_handler.py”, line 168, in _respond
self._poll_challenges(aauthzrs, chall_update, best_effort)
File “/usr/lib/python3/dist-packages/certbot/auth_handler.py”, line 239, in _poll_challenges
raise errors.FailedChallenges(all_failed_achalls)
My web server is (include version): nginx 1.14.2
The operating system my web server runs on is (include version): ubuntu 16.04
My hosting provider, if applicable, is: godaddy.com
I can login to a root shell on my machine (yes or no, or I don’t know): Yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot):