Certbot certificates installed correctly but ssl checks are timing out

Hello, i followed the method given in the link, to install and configure my server in nginx.
It ran successfully, but whenever i try to access my domain over HTTPS, it just keeps loading and times out.
I tried a couple of ssl checker but it was timing out.
Example -
https://www.sslshopper.com/ssl-checker.html#hostname=shopify-dev.greenstory.ca
Response -

shopify-dev.greenstory.ca resolves to 3.18.234.52
Server Type: nginx/1.14.0 (Ubuntu)
No SSL certificates were found on shopify-dev.greenstory.ca. Make sure that the name resolves to the correct server and that the SSL port (default is 443) is open on your server's firewall

Checked server

ubuntu@ip-xxxxxxxx:~$ ss -tln
State             Recv-Q             Send-Q                           Local Address:Port                           Peer Address:Port             
LISTEN            0                  128                                    0.0.0.0:80                                  0.0.0.0:*                
LISTEN            0                  128                              127.0.0.53%lo:53                                  0.0.0.0:*                
LISTEN            0                  128                                    0.0.0.0:22                                  0.0.0.0:*                
LISTEN            0                  128                                    0.0.0.0:443                                 0.0.0.0:*                
LISTEN            0                  128                                       [::]:80                                     [::]:*                
LISTEN            0                  128                                       [::]:22                                     [::]:*                
LISTEN            0                  128                                       [::]:443                                    [::]:*    

Could you guys please help me out.

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: shopify-dev.greenstory.ca

I ran this command: cerbot --nginx

It produced this output: Did not save it then, but was successfull.

ubuntu@xxxxxxx:~$ sudo certbot certificates
Saving debug log to /var/log/letsencrypt/letsencrypt.log

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Found the following certs:
  Certificate Name: shopify-dev.greenstory.ca
    Domains: shopify-dev.greenstory.ca
    Expiry Date: 2020-09-08 05:17:05+00:00 (VALID: 88 days)
    Certificate Path: /etc/letsencrypt/live/shopify-dev.greenstory.ca/fullchain.pem
    Private Key Path: /etc/letsencrypt/live/shopify-dev.greenstory.ca/privkey.pem
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My web server is (include version): nginx/1.14.0 (Ubuntu)

The operating system my web server runs on is (include version): Ubuntu 18.04

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): certbot 0.31.0

1 Like

Im really sorry, this was rather silly. The 443 port was blocked in the instance.

Thanks :sweat:

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