Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: data.algopti.com
I ran this command: certbot renew
It produced this output:
root@node-server-express-service:/etc/letsencrypt/live/myDomain.com# certbot renew
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Processing /etc/letsencrypt/renewal/data.algopti.com.conf
Cert is due for renewal, auto-renewing…
Plugins selected: Authenticator apache, Installer apache
Attempting to renew cert (data.algopti.com) from /etc/letsencrypt/renewal/data.algopti.com.conf produced an unexpected error: HTTPSConnectionPool(host=‘acme-v02.api.letsencrypt.org’, port=443) : Max retries exceeded with url: /directory (Caused by NewConnectionError(’<urllib3.connection.VerifiedHTTPSConnection object at 0x7f23cd719320>: Failed to establish a new connection: [Errno - 3] Temporary failure in name resolution’,)). Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/data.algopti.com/fullchain.pem (failure)
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/data.algopti.com/fullchain.pem (failure)
1 renew failure(s), 0 parse failure(s)
My web server is (include version): Apache (don’t know version, installed 10/14/2019)
The operating system my web server runs on is (include version): Ubuntu 18.04 LTS
My hosting provider, if applicable, is: Digital Ocean
I can login to a root shell on my machine (yes or no, or I don’t know): Yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): 0.28.0