Can't create a certificate

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g., so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command: with plesk

It produced this output: Invalid response from
Type: urn:ietf:params:acme:error:rateLimited
Status: 429
Detail: Error creating new order :: too many certificates already issued for exact set of domains:, see

My web server is (include version):

The operating system my web server runs on is (include version): ‪CentOS Linux 7.7.1908 (Core)‬

My hosting provider, if applicable, is: vps aruba

I can login to a root shell on my machine (yes or no, or I don’t know): i don’t know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

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This rate limit indicates that you got 5 certificates for this domain already in the past 7 days. From CT log, you might have burned through all 5 certificates in the past few hours.

When you tried to hit the request button before, is there any message indicates that the certificate is successfully issued? Since I believe Plesk would install the certificate to your domain relatively quickly.

As of now, since you’ve burned through your attempts, you’ll need to wait for 7 days before requesting another certificate.

Thank you

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