Cannot renew my domain

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: mail.grand-tek.com

I ran this command: Renew certificate SSL.

It produced this output:This domain subscription is full.

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

I want to upload server.csr and server.key information, but new users cannot upload it.

Hi @Vincent-lai

that’s not how Letsencrypt works.

Start with some basics.

Then share your environment - the questions of the template.

If you don’t have root access, your options are limited.

If you have root access, select a client.

What’s that?

Checking your domain - https://check-your-website.server-daten.de/?q=mail.grand-tek.com#ct-logs

You have some older certificates:

Issuer not before not after Domain names LE-Duplicate next LE
Let’s Encrypt Authority X3 2019-12-17 2020-03-16 grand-tek.com, mail.grand-tek.com
2 entries
Let’s Encrypt Authority X3 2019-10-17 2020-01-15 grand-tek.com, mail.grand-tek.com
2 entries
Let’s Encrypt Authority X3 2019-08-15 2019-11-14 grand-tek.com, mail.grand-tek.com
2 entries
Let’s Encrypt Authority X3 2019-06-16 2019-09-14 grand-tek.com, mail.grand-tek.com
2 entries
Let’s Encrypt Authority X3 2019-04-17 2019-07-16 grand-tek.com, mail.grand-tek.com
2 entries

So you had a working configuration. Looks like you have changed something, so your automated solution doesn’t work.

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