Cannot renew my domain

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:Panoramatechnocenter.ph

I ran this command:certbot renew

It produced this output:Processing /etc/letsencrypt/renewal/panoramatechnocenter.ph.conf


Cert is due for renewal, auto-renewing…
Plugins selected: Authenticator standalone, Installer None
Starting new HTTPS connection (1): acme-v02.api.letsencrypt.org
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for panoramatechnocenter.ph
Waiting for verification…
Challenge failed for domain panoramatechnocenter.ph
http-01 challenge for panoramatechnocenter.ph
Cleaning up challenges
Attempting to renew cert (panoramatechnocenter.ph) from /etc/letsencrypt/renewal/panoramatechnocenter.ph.conf produced an unexpected error: Some challenges have failed… Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/panoramatechnocenter.ph/fullchain.pem (failure)


All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/panoramatechnocenter.ph/fullchain.pem (failure)


1 renew failure(s), 0 parse failure(s)

IMPORTANT NOTES:

  • The following errors were reported by the server:

    Domain: panoramatechnocenter.ph
    Type: connection
    Detail: Fetching
    http://panoramatechnocenter.ph/.well-known/acme-challenge/x7GFXG59LxSUZYPdUnblwPOdzNTgcK63XnQC7Vuz_3Q:
    Timeout during connect (likely firewall problem)

    To fix these errors, please make sure that your domain name was
    entered correctly and the DNS A/AAAA record(s) for that domain
    contain(s) the right IP address. Additionally, please check that
    your computer has a publicly routable IP address and that no
    firewalls are preventing the server from communicating with the
    client. If you’re using the webroot plugin, you should also verify
    that you are serving files from the webroot path you provided.
    [root@CETOS ~]# cls
    -bash: cls: command not found
    [root@CETOS ~]# clear
    [root@CETOS ~]# certbot renew
    Saving debug log to /var/log/letsencrypt/letsencrypt.log


Processing /etc/letsencrypt/renewal/panoramatechnocenter.ph.conf


Cert is due for renewal, auto-renewing…
Plugins selected: Authenticator standalone, Installer None
Starting new HTTPS connection (1): acme-v02.api.letsencrypt.org
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for panoramatechnocenter.ph
Waiting for verification…
Challenge failed for domain panoramatechnocenter.ph
http-01 challenge for panoramatechnocenter.ph
Cleaning up challenges
Attempting to renew cert (panoramatechnocenter.ph) from /etc/letsencrypt/renewal/panoramatechnocenter.ph.conf produced an unexpected error: Some challenges have failed… Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/panoramatechnocenter.ph/fullchain.pem (failure)


All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/panoramatechnocenter.ph/fullchain.pem (failure)


1 renew failure(s), 0 parse failure(s)

IMPORTANT NOTES:

  • The following errors were reported by the server:

    Domain: panoramatechnocenter.ph
    Type: connection
    Detail: Fetching
    http://panoramatechnocenter.ph/.well-known/acme-challenge/qbLUeXZhVLfKwnafl6x2_uIUYJBV5hfVyFXaVUPdaUQ:
    Timeout during connect (likely firewall problem)

    To fix these errors, please make sure that your domain name was
    entered correctly and the DNS A/AAAA record(s) for that domain
    contain(s) the right IP address. Additionally, please check that
    your computer has a publicly routable IP address and that no
    firewalls are preventing the server from communicating with the
    client. If you’re using the webroot plugin, you should also verify
    that you are serving files from the webroot path you provided.

My web server is (include version):Apache

The operating system my web server runs on is (include version):Centos7

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

I can’t connect to your website. is the ip address 122.54.189.158 right?

also: you have no recent certificates: https://crt.sh/?q=Panoramatechnocenter.ph

Yes, this is my ip address: 122.54.189.158

I still cannot connect to your website. You should check your firewall configuration and remove any IP address based deny rule.

Hi @reoficiar

there is a check of your domain, ~~40 minutes old - https://check-your-website.server-daten.de/?q=panoramatechnocenter.ph

Only timeouts.

Domainname Http-Status redirect Sec. G
http://panoramatechnocenter.ph/ 122.54.189.158 -14 10.014 T
Timeout - The operation has timed out
http://www.panoramatechnocenter.ph/ 122.54.189.158 -14 10.030 T
Timeout - The operation has timed out
https://panoramatechnocenter.ph/ 122.54.189.158 -14 10.037 T
Timeout - The operation has timed out
https://www.panoramatechnocenter.ph/ 122.54.189.158 -14 10.030 T
Timeout - The operation has timed out
http://panoramatechnocenter.ph/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de 122.54.189.158 -14 10.043 T
Timeout - The operation has timed out
Visible Content:
http://www.panoramatechnocenter.ph/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de 122.54.189.158 -14 10.030 T
Timeout - The operation has timed out

Your server must answer via port 80, if you want to use http validation.

% nmap panoramatechnocenter.ph -Pn
Starting Nmap 7.80 ( https://nmap.org ) at 2020-03-12 14:52 CET
Nmap scan report for panoramatechnocenter.ph (122.54.189.158)
Host is up.
rDNS record for 122.54.189.158: 122.54.189.158.pldt.net
All 1000 scanned ports on panoramatechnocenter.ph (122.54.189.158) are filtered

Nmap done: 1 IP address (1 host up) scanned in 201.85 seconds