Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
It produced this output: Detail: DNS problem: SERVFAIL looking up A for www.uat.zfx.com -
the domain’s nameservers may be malfunctioning
My web server is (include version): nginx version: nginx/1.14.0 (Ubuntu)
The operating system my web server runs on is (include version): Ubuntu 18.04 LTS
My hosting provider, if applicable, is: self
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): certbot 0.31.0
I can’t renew or obtain new certs, my dns provider is dns.com and they say that everything is fine.
I tried from different nginx’s from Russia, China, and HK with no luck. I receive SERVFAIL or no IP addresses. Please help!