Can you please renew my SSL certificate


#1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: generation21.fr

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):


#2

Hi,

How do you obtained this certificate before?

We can’t help you renew it because the process need to prove ownership…

If you have a shell to login, try run certbot and check if there’s any output…

If you are using a online control panel (shared hosting / managed hosting), try to use a online tool to obtain it. (E.g. sslforfree.com, zerossl.com)

Thank you


#3

Hi, I think I obtained the certificate by OVH.
How to prove that I own?


#4

Why don’t you contact OVH as they issue and manage certificates for your server. Also if I remember correctly renewal is automatic, might be wrong, in any case just contact them about the same


#5

“automatic” didn’t work.

https://www.generation21.fr/

SEC_ERROR_EXPIRED_CERTIFICATE - the certificate is expired, 2018-09-13, 12 days.


#6

Noticed, in that case, maybe just contact them, though I remember someone saying it was automatic on Twitter, maybe things have changed.


#7

They said its to WIX to provide for a SSL cerificate
WIX made corrections on my site and for them all should be OK
But in reality, the problem persist


#8

Hi @Franck64200

your site works with a new Letsencrypt - certificate.

https://generation21.fr/

The only thing: No redirect http -> https.

And no mixed content warnings. These are page-problems, not certificate-problems.


#9

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