Can you please renew my SSL certificate

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g., so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):


How do you obtained this certificate before?

We can’t help you renew it because the process need to prove ownership…

If you have a shell to login, try run certbot and check if there’s any output…

If you are using a online control panel (shared hosting / managed hosting), try to use a online tool to obtain it. (E.g.,

Thank you

Hi, I think I obtained the certificate by OVH.
How to prove that I own?

Why don’t you contact OVH as they issue and manage certificates for your server. Also if I remember correctly renewal is automatic, might be wrong, in any case just contact them about the same

"automatic" didn't work.

SEC_ERROR_EXPIRED_CERTIFICATE - the certificate is expired, 2018-09-13, 12 days.

Noticed, in that case, maybe just contact them, though I remember someone saying it was automatic on Twitter, maybe things have changed.

They said its to WIX to provide for a SSL cerificate
WIX made corrections on my site and for them all should be OK
But in reality, the problem persist

Hi @Franck64200

your site works with a new Letsencrypt - certificate.

The only thing: No redirect http -> https.

And no mixed content warnings. These are page-problems, not certificate-problems.

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