An error occurred creating certificates with Let's Encrypt:

[neel1911]

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: bestinformation4u.in

I ran this command: ```
sudo /opt/bitnami/bncert-tool

It produced this output:An error occurred creating certificates with Let's Encrypt:

acme: Error -> One or more domains had a problem:
[bestinformation4u.in] acme: error: 400 :: urn:ietf:params:acme:error:connection
:: Timeout during connect (likely firewall problem), url:



My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you're using Certbot):![hh|690x306](upload://sfxeuSiXChCGwEYJo0I6R5XVeUu.png)

[JuergenAuer]

Hi @neel1911

@neel1911

My domain is: bestinformation4u.in

checking your domain that looks that your dns setup is wrong - https://check-your-website.server-daten.de/?q=bestinformation4u.in

Host	T	IP-Address	is auth.	∑ Queries	∑ Timeout
bestinformation4u.in	A	13.233.146.168 Mumbai/Maharashtra/India (IN) - Amazon Technologies Inc. Hostname: ec2-13-233-146-168.ap-south-1.compute.amazonaws.com	yes	2	0
	A	184.168.221.42 Scottsdale/Arizona/United States (US) - GoDaddy.com, LLC Hostname: ip-184-168-221-42.ip.secureserver.net	yes	2	0
	A	184.168.221.43 Scottsdale/Arizona/United States (US) - GoDaddy.com, LLC Hostname: ip-184-168-221-43.ip.secureserver.net	yes	2	0
	AAAA		yes

The GoDaddy secureserver.net isn't the server where you run your client.

So you may use remove these two A entries.

And the 13.233 ip address has a timeout. So it's not possible that Letsencrypt can check your server.

So first step: Cleanup your DNS entries. Then check, why your 13.233.146.168 doesn't answer.

There is an Amazon firewall you have to open.