A valid Root CA Certificate could not be located

[muzicman82]

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: www.bel.com

My web server is (include version): 4D v19R3

Simple question, and I don't necessarily need support, but I just renewed/replaced a certificate but I am currently getting an error about the full chain missing the root CA.. is this a problem? I'm using the Geocerts SSL Checker.

Or does this have to do with the Let's Encrypt root expiry?

[rg305]

@muzicman82

is this a problem?

No, that is the default "long" chain.

It can cause some difficulty to some systems [that try to validate the entire chain].
If you are having such trouble, you could switch to using the "short" chain.