Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: https://ourwork.ca/ https://www.panenterprises.com https://www.aquaceleste.com/ https://damngoodeditors.com/
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):
Recently we got some errors from our monitoring system on N-Central saying that there was a few websites that we host had failed. When I browse the website it shows that the certificate is valid. N-Central support suggest that it may be an issue coming from the root certificate from Let;s Encrypt. They said in order to solve the issue we need to upload the Root certificate under Administration >> Certificate Management.
can anyone help to how we can have the root certificate from Let's Encrypt so we can upload on N-Central?