Your connection is not private

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. |, so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

My hosting provider, if applicable, is: name cheap

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

Hi @nicolas57, and welcome to the LE community forum :slight_smile:

The certificate in use shows as "ip-172-31-86-210.ec2.internal":
SSL Server Test: (Powered by Qualys SSL Labs)

Also, there are multiple IPs for that name:


thanks for your reply. So i have to put this number 172-31-86-210 in my dns?

1 Like


Begin at the beginning.
Why are there two IPs for that name?


I'm not familiar with carrd.


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