Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: camp.x10host.com
I ran this command: I have been using x10host.com since 2017 and normally the SSL Certificate automatically updates. However, this year the SSL Certificate has not and I am getting an error message of: "Could not execute your request
Weekly Rate limit of 200 for 'x10host.com' has been reached". Any ideas when this rate limit resets? Is it possible to issue me one of these things?
Thank-you in advance for your help.
Barb
It produced this output:
My web server is (include version): No idea
The operating system my web server runs on is (include version): No idea
My hosting provider, if applicable, is: x10host.com
I can login to a root shell on my machine (yes or no, or I don't know): no idea what is being asked
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): button called "hosting control panel" no idea
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): no idea
Welcome to the Let's Encrypt Community! 
Seems like x10host.com already has a limit increase from 50/week to 200/week. I suggest contacting x10host about requesting another increase.
2 Likes
Hello
Thank-you for letting me know, I will share the info on their site. Do you happen to know when the weekly rate reset happens?
Thanks
Barb
The most common weekly limit (of 50 per week per base domain unless there's an increase) doesn't apply to renewals, only to new names. If the system is set up properly it should just renew, but maybe if the previous cert expired then it counts as a new name?
It's a rolling window, with new "tokens" being added to the "bucket" regularly. The error message from the Let's Encrypt server should include the time I think, but it may be that whatever client you're using (I'm assuming integrated into your hosting if you're answering "no idea" for most the questions) isn't exposing that to you.
3 Likes
Or the company can try to add x10host.com to the public suffix list, assuming it's primarily used for users to register their own names.
I really recommend just having your own real domain, because otherwise you always have to remain the customer of a specific company and if they stop trading you lose your site. It's like the electricians that have hotmail email addresses printed on their vans because they are stuck with that.
4 Likes
100% agree. Sure, everyone uses GMail or one of the other few big providers, but (1) it makes your business look so unprofessional, and (2) you're now stuck with that provider forever. Domains are cheap. Email hosting is cheap. No, they aren't free in most cases, but they're very cheap. And now you own your own identity.
6 Likes