Urgent help please. cannot use email because of a Let’s encrypt certificate
I ran this command:gordon@edingtons.co.uk
It produced this output:
I have no idea what Camberley Glass is included.
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):
danb35
April 4, 2019, 10:21am
2
Do you control edingtons.co.uk ? If so, you have a redirect set up incorrectly, which is resulting in this certificate error. If you don’t control that domain, you’ll need to contact those who do–you won’t be able to fix this error.
Thank you so much for your response!!!
This is very strange that it is just effecting one email address and the others have no problem.
Yes I do manage the details via Dot Easy.
I have not internally added a redirect.
Here are the current settings:
The only changes that were made recently were the addition the microsoft ones (MX, cname and TXT)
Thanks again for helping me sort this out.
Hi @belindaedington
if you add a CNAME autodiscover.edingtons.co.uk -> autodiscover.outlook.com, the destination server needs a correct certificate.
Is there a Microsoft service to create a certificate?
If not, you shouldn't use a https connection.
thank you I will contact Microsoft and see what they can do to help. I appreciate your time in replying. Belinda
system
May 4, 2019, 1:26pm
6
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