Unpause URL does not function

Creating certs in a docker container and copying to a reverse proxy, worked. Once.

Now I can no longer generate certs and am presented with
"Let's Encrypt - Portal",
"status": 429
}"
as a link unpause my acccount.
First thought is I am copying too little or too much.

Assistance sought

Your account becomes paused when you make a very large number of failed requests over a sustained period for a specific identifier (domain name). The unpause URL shows a page where you can unpause that account / identifier combination. That URL looks normal to me.

Are you asking why you got paused? Because if you don't think you are making lots of failed requests we would like more info to help you debug that. The number of failures needed before getting paused is very large as described here: Rate Limits - Let's Encrypt

Below is the questionnaire we'll need answers to for further debugging

====================================

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

Thanks for the reply. I found many letsencrypt log files that indicate 1 or 2 attempts per day. Clearly I must look into this more as it appear to be on my end.

Two questions - I recently allowed a couple of domains to expire, but did not alter any config files. Bad dog?

Why does the URL not work, if I copied and applied it correctly.

I must beg infirmity of years and health, and stop for tonight.

When I click the link you provided it takes me to the Let's Encrypt unpause page. What do you see when you click that?

Yes, that would cause a failure. You cannot request a cert for a domain that no longer works.

You can see from the Let's Encrypt page about that rate limit that at 2 failures per day it would take over 3 years before you were paused :slight_smile: I see you got a cert for the domain on the unpause page on April 12. So, you would have to be failing about once every hour every day for the past 2 months, for example.

There must be something else going wrong.

I get "Invalid unpause URL "

Forgot I had to renew a domain, due to unexpected issues.

That's strange. You even get that just from clicking the link in your first post? Because I get this (just the top part of page - the lower part explains the options)

I am just clicking the "Let's Encrypt - Portal" link in your first post. The '6' just indicates how many other people have clicked that link

When I use the link in the OP, I do get the portal. The link, as shown in the post, seems to exclude ""status": 429
}", which I had been trying.

So, appears I copied too much.

I will have to look at this over the weekend as I will have to retrace my steps in creating things as they are (and misplacing my notes)

thanks

Yes, that is part of the json format for the entire response. The URL is just one part of that. Let us know if you need help with restoring your function. And try to find what may have caused so many failed requests.