Unable to Renew?


#1

Certificate signature failed. If you supplied your own CSR make sure the domains on it match what you put on SSLForFree. If there is a rate limiting error at the end of this paragraph certificates per Domain is currently 5 per 7 days. Try asking Lets Encrypt to increase the limit or wait 7 days. Rate limits should increase in the near future. { “type”: “urn:ietf:params:acme:error:malformed”, “detail”: “Error finalizing order :: policy forbids issuing for: “xn–fct27t3xv””, “status”: 400 }


#2

HI,

Please fill in this form for us to help you.

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

Thank you


#3

Hi @dgqjj,

It looks like you are trying to get a certificate for the bare name “家教网”, rather than a fully-qualified domain name like “家教网.cn” or something. You’ll need to enter your complete domain name in order to obtain a certificate.

If you do enter the domain in the xn-- form, please make sure that you are also entering it with two hyphens (xn--) and not an en dash (xn–). However, I think the important problem is that you’re missing the top-level domain.


#4

Discourse sometimes displays the double hyphen as a long dash.
The missing TLD is a definite problem.


#5

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