Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: api.ali.actor
I ran this command: sudo certbot renew
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Processing /etc/letsencrypt/renewal/api.ali.actor.conf
Cert is due for renewal, auto-renewing...
Plugins selected: Authenticator standalone, Installer None
Renewing an existing certificate
Performing the following challenges:
Attempting to renew cert (api.ali.actor) from /etc/letsencrypt/renewal/api.ali.actor.conf produced an unexpected error: None of the preferred challenges are supported by the selected plugin. Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/api.ali.actor/fullchain.pem (failure)
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/api.ali.actor/fullchain.pem (failure)
1 renew failure(s), 0 parse failure(s)
My web server is (include version): Stand alone?
The operating system my web server runs on is (include version): Ubuntu
My hosting provider, if applicable, is: Ubuntu 18.04.5 LTS
I can login to a root shell on my machine (yes or no, or I don't know): Yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): No
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): certbot 0.31.0