Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:cliquepede.com.br
I ran this command:sudo certbot --apache -d cliquepede.com.br
It produced this output:Unable to register an account with ACME server. Error returned by the ACME server: Error creating new account
My web server is (include version):Apache apache2' from deb apache2-bin (2.4.58-1ubuntu8.5)
The operating system my web server runs on is (include version):Ubuntu 24
My hosting provider, if applicable, is:Hostinger
I can login to a root shell on my machine (yes or no, or I don't know):yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):no
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):certbot 2.9.0
We here don't have any information beyond what the status page says. I'm guessing they're too busy trying to fix it to post an update.
If you have an urgent need for a certificate, you might want to look at using some other CAs, like Buypass Go where you should just need to add --server https://api.buypass.com/acme/directory to your certbot command. (There are many other CAs that support ACME and offer free certificates as well, that one just usually requires the least amount of setting other things up first.)