Unable to get SSL certificate passbolt

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1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: passbolt.domainname.net
I ran this command:
sudo dpkg-reconfigure passbolt-ce-server

It produced this output:
Certbot failed to authenticate some domains (authenticator: nginx). The Certificate Authority reported these problems:
Domain: passbolt.domainname.net
Type: connection
Detail: XX:XX:XX: XX: Fetching http://passbolt.domainname.com.well-known/acme-challenge/b2M7jzsl8dfxSXAjO8XPXAglVpnl5d45liXPchtQCBk: Timeout during connect (likely firewall problem)

Hint: The Certificate Authority failed to verify the temporary nginx configuration changes made by Certbot. Ensure the listed domains point to this nginx server and that it is accessible from the internet.

My web server is (include version): nginx/1.18.0 (Ubuntu)

The operating system my web server runs on is (include version):Ubuntu 22.04.5 LTS

My hosting provider, if applicable, is: hosted on premise server

I can login to a root shell on my machine (yes or no, or I don't know): yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):NO

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):certbot 1.21.0

2

Since you've refused to give your actual domain name, there isn't much we can do to help. But with that said, isn't the error message self-explanatory? Let's Encrypt needs to be able to connect to your server on port 80 in order to validate domain control. It wasn't able to. You need to fix whatever's causing that failure.

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Yes i believe firewall could be the issue with this case,please can you provide the firewall comfiguration details i should input associated with lets encrypt servers. Thank you

4

Let's Encrypt needs to connect to your server, from multiple places around the world, in order to validate that you actually control your domain name and that it's not an attacker who can control the domain name from just some parts of the Internet. This FAQ may help you:

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5

It was already provided:

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6

Yes: allow traffic from the entire Internet on port 80. Simple.

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