Certbot SSL Certification - Failed

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: 66.55.65.105

I ran this command: sudo certbot --nginx -d loyaltyapp.mine.bz

It produced this output:
"Certbot failed to authenticate some domains (authenticator: nginx). The Certificate Authority reported these problems:
Domain: loyaltyapp.mine.bz
Type: connection
Detail: During secondary validation: 203.211.105.54: Fetching http://loyaltyapp.mine.bz/.well-known/acme-challenge/BvgugsH2HEVBb7lfOJMa9tZNC3Qz_T3xDw496dzBhME: Timeout during connect (likely firewall problem)

Hint: The Certificate Authority failed to verify the temporary nginx configuration changes made by Certbot. Ensure the listed domains point to this nginx server and that it is accessible from the internet."

My web server is (include version): Nginx 1.18.0

The operating system my web server runs on is (include version): Ubuntu Server version 22.04 LTS (Jammy Jellyfish) 64-bit

My hosting provider, if applicable, is: Kamatera

I can login to a root shell on my machine (yes or no, or I don't know): yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):yes

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): 2.10.0

Hostname loyaltyapp.mine.bz has two A records, 203.211.105.54 and 66.55.65.105. 203.211.105.54 seems to be dead, completely unresponsive. You should probably delete that 203.211.105.54 DNS record, leaving only the one for 66.55.65.105, unless you have additional information about why it's supposed to be there.

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Amazing. I’ve been stunted by that issue for quite a while now and you managed to figure it out in just a few minutes. Really appreciate it.

I was hoping the error messages were a bit more descriptive especially for us who are not linux experts :blush:

Thanks

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