Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: bigrockdirtpark.com
I ran this command: ./certbot-auto certonly --webroot -w /opt/bitnami/apps/wordpress/htdocs/ -d bigrockdirtpark.com
in /tmp/certbot
It produced this output: bitnami@ip-172-31-29-144:/tmp/certbot$ ./certbot-auto certonly --webroot -w /opt/bitnami/apps/wordpress/htdocs/ -d bigrockdirtpark.com
Requesting to rerun ./certbot-auto with root privileges…
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Plugins selected: Authenticator webroot, Installer None
Obtaining a new certificate
Performing the following challenges:
http-01 challenge for bigrockdirtpark.com
Using the webroot path /opt/bitnami/apps/wordpress/htdocs for all unmatched domains.
Waiting for verification…
Cleaning up challenges
Failed authorization procedure. bigrockdirtpark.com (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://bigrockdirtpark.com/.well-known/acme-challenge/J7Q5mI0BsdmNexpkP0ne8OR4b_FLJpPV2GFuW158D_U [18.219.171.196]: "\r\n<html xmlns=“http”
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: bigrockdirtpark.com
Type: unauthorized
Detail: Invalid response from
http://bigrockdirtpark.com/.well-known/acme-challenge/J7Q5mI0BsdmNexpkP0ne8OR4b_FLJpPV2GFuW158D_U
[18.219.171.196]: "\r\n<html
xmlns=“http”To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version):
The operating system my web server runs on is (include version): Linux ip-172-31-29-144 4.4.0-1065-aws #75-Ubuntu SMP Fri Aug 10 11:14:32 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot):