Unable to finalize the generation of the certifcate

Hi everyone,

I’m a junior developer, and i’m working on my website.

My website is hosted on godaddy ( basic offer => shared server), and I need to make the setup with HTTPS in order to use navigator.geolocation methods.

I tried to generate the certificate, but I have an error, here is the output :

(Y)es/(N)o: y
Obtaining a new certificate
Performing the following challenges:
tls-sni-01 challenge for www.hyphaene.com
Enabled Apache socache_shmcb module
Enabled Apache ssl module
Waiting for verification…
Cleaning up challenges
Failed authorization procedure. www.hyphaene.com (tls-sni-01): urn:acme:error:unauthorized :: The client lacks sufficient authorization :: Incorrect validation certificate for tls-sni-01 challenge. Requested 9f21f3a715b05613aee3b5705bac2e24.fcba8417a474bc4c108d51f7081f89d2.acme.invalid from 160.153.129.20:443. Received 2 certificate(s), first certificate had names “*.prod.ams3.secureserver.net, prod.ams3.secureserver.net

IMPORTANT NOTES:

  • The following errors were reported by the server:

    Domain: www.hyphaene.com
    Type: unauthorized
    Detail: Incorrect validation certificate for tls-sni-01 challenge.
    Requested
    9f21f3a715b05613aee3b5705bac2e24.fcba8417a474bc4c108d51f7081f89d2.acme.invalid
    from 160.153.129.20:443. Received 2 certificate(s), first
    certificate had names “*.prod.ams3.secureserver.net,
    prod.ams3.secureserver.net

    To fix these errors, please make sure that your domain name was
    entered correctly and the DNS A record(s) for that domain
    contain(s) the right IP address.

  • Your account credentials have been saved in your Certbot
    configuration directory at /etc/letsencrypt. You should make a
    secure backup of this folder now. This configuration directory will
    also contain certificates and private keys obtained by Certbot so
    making regular backups of this folder is ideal.

I don’t know how I can handle this, could someine help me with this ?

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