Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:plspro.com
I ran this command:
[root@testvm certs]# certbot certonly --webroot -w /var/www/html -d testvm.plspro.com.com --dry-run
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Simulating a certificate request for testvm.plspro.com.com
Hint: The Certificate Authority failed to download the temporary challenge files created by Certbot. Ensure that the listed domains serve their content from the provided --webroot-path/-w and that files created there can be downloaded from the internet.
Some challenges have failed.
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.
[root@testvm certs]#
My web server is (include version)
[root@testvm certs]# apachectl -v
Server version: Apache/2.4.6 (Red Hat Enterprise Linux)
Server built: Oct 29 2021 12:32:51
[root@testvm certs]#
The operating system my web server runs on is (include version):rhel 7
My hosting provider, if applicable, is: n/a
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):no
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
[root@testvm certs]# certbot --version
certbot 1.21.0
[root@testvm certs]#
Hint: The Certificate Authority failed to download the temporary challenge files created by Certbot. Ensure that the listed domains serve their content from the provided --webroot-path/-w and that files created there can be downloaded from the internet.
Some challenges have failed.
Ask for help or search for solutions at https://community.letsencrypt.org. See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details.
[root@testvm certs]#
I am assuming there is something in the hint -
Hint: The Certificate Authority failed to download the temporary challenge files created by Certbot. Ensure that the listed domains serve their content from the provided --webroot-path/-w and that files created there can be downloaded from the internet.
Hi Chris (@ccheltenham), Welcome to the LE community.
Network Solutions sells their own certificates - as shown by your apex domain of plspro.com. They do not give you root access, but will install a free LE cert for you for a charge (US$59.99?). With this hosting provider, whether you buy one of their certs or obtain a free LE cert, they are the one who will have to install it - for a charge.
Here's two links, an older one and a fairly recent one discussing Network Solutions and LE certs.
You may want to switch to another hosting provider that allows you to install your own (LE) certificate. There's a long list of hosting providers at this link who support Lets Encrypt free certs.
