Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: manna167995195books.com.ng
I ran this command: certbot renew --cert-name manna167995195books.com.ng
It produced this output: All renewal attempts failed the following certificate could not be renewed
My web server is (include version):
Ubuntu 18.04.2 x64
The operating system my web server runs on is (include version):
Ubuntu 18.04.2 x64
My hosting provider, if applicable, is: Digitalocean
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Yes, putty
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):0.31.0
The “failed authorizations” rate limit will reset in an hour. And if you’d use SSH to connect to your server rather than Digital Ocean’s console, you’d be able to copy/paste.
Hi JuergenAuer,
Thanks for your reply. I tried and couldn’t get in touch with the developer that installed the certificate to remove the redirection.
I would be grateful for some direction on how this redirection was created and how to remove it.
Thanks once again for your assistance.