Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
It produced this output:
Obtaining a new certificate
Performing the following challenges:
http-01 challenge for soflotutors.com
http-01 challenge for www.soflotutors.com
Waiting for verification…
Cleaning up challenges
Failed authorization procedure. www.soflotutors.com (http-01): urn:ietf:params:acme:error:dns :: DNS problem: NXDOMAIN looking up A for www.soflotutors.com
My web server is (include version): Apache
The operating system my web server runs on is (include version): Ubuntu
My hosting provider, if applicable, is: Digitial Ocean
I can login to a root shell on my machine (yes or no, or I don’t know): looks like it
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
I’m brand new to wordpress/wed dev and am trying to make a small site for a tutoring business I run. Making the seems like a good way to gain some early experience and learn by doing. I’m having trouble using lets encrypt and now my url is returning 404 not found when I type in the IP address. Here is a screen grab of putty. Any help is appreciated.
The HTTP site is forwarding to HTTPS.
But the HTTPS site may not have the exact same DocumentRoot that the HTTP site had.
I'd check that first.
Or they have different DirectoryIndex(es)