Продление сертификата

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: https://биржа-пиво.рф/

I ran this command:

It produced this output:

My web server is (include version): microsoft windows

The operating system my web server runs on is (include version): windows 10

My hosting provider, if applicable, is: https://www.bitrix24.ru/

I can login to a root shell on my machine (yes or no, or I don't know): i don't know

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): yes

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

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Using a Punycode converter, your site becomes:
[which appears to be directly related to the site mentioned]

Cert will expire in 4 days.

I notice that all requests (including the challenge requests) are being redirected 301 to HTTPS.

I also notice that you state your web server is "Microsoft Windows"; which I can only assume to be some version of IIS.
But, however, the web server responding to the requests is shown as: nginx/1.16.1

So my first question is:
What is the public IP address of your web server?
[we need to be sure global DNS is providing the correct IP]

My second question is:
Which control panel are you using?


Мой IP:
Панель управления:Windows

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Then we have a DNS problem:

Does not match:

Name:    xn----7sbcgrld3cgg.xn--p1ai
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I don't understand:
Control Panel: Windows

Can you show a picture / screen shot of the control?

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что делать нам в этом случае?
как я могу продлить сертификат?

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If you control the DNS, start there.
Make sure the name points to your IP.

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я ошиблась, мой Ip:

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Ok that makes sense.
Then it is NOT Windows system.
It is likely a Linux system using nginx:

curl -Iki xn----7sbcgrld3cgg.xn--p1ai
HTTP/1.1 301 Moved Permanently
Server: nginx/1.16.1
Date: Thu, 26 Nov 2020 16:43:01 GMT
Content-Type: text/html
Content-Length: 169
Connection: keep-alive
Location: https://xn----7sbcgrld3cgg.xn--p1ai/
X-Content-Type-Options: nosniff
X-Frame-Options: SAMEORIGIN

Do you have root/admin access to that system?

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нет, у меня нет доступа.Что делать в этом случае?

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What instructions did you follow to get the current cert?

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получала не я, а мой коллега. Сейчас он отстуствует и это приходится делать мне

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If he left no "instructions" then we have to guess or figure this out without them.

You would need to repeat his actions... But we don't know them.
Create new similar action.

But you say you have no access to the system.
This I do not understand.
How are you expected to do this work without any access?
What access to the system do you have?

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у меня есть доступ к системе, что делать дальше?

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We need to see which ACME client was used, and how.
Please show:
certbot --version
certbot-auto --version

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