Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: doc.rebis-online.ru
I ran this command: sudo nextcloud.enable-https lets-encrypt
It produced this output:
In order for Let’s Encrypt to verify that you actually own the
domain(s) for which you’re requesting a certificate, there are a
number of requirements of which you need to be aware:
In order to register with the Let’s Encrypt ACME server, you must
agree to the currently-in-effect Subscriber Agreement located
By continuing to use this tool you agree to these terms. Please
cancel now if otherwise.
You must have the domain name(s) for which you want certificates
pointing at the external IP address of this machine.
Both ports 80 and 443 on the external IP address of this machine
must point to this machine (e.g. port forwarding might need to be
setup on your router).
Have you met these requirements? (y/n) y
Please enter an email address (for urgent notices or key recovery): firstname.lastname@example.org
Please enter your domain name(s) (space-separated): doc.rebis-online.ru
Attempting to obtain certificates… error running certbot:
Saving debug log to /var/snap/nextcloud/current/certs/certbot/logs/letsencrypt.log
Plugins selected: Authenticator webroot, Installer None
Obtaining a new certificate
An unexpected error occurred:
There were too many requests of a given type :: Error creating new order :: too many certificates already issued for exact set of domains: doc.rebi s-online.ru: see https://letsencrypt.org/docs/rate-limits/
Please see the logfiles in /var/snap/nextcloud/current/certs/certbot/logs for more details.
My web server is (include version):
The operating system my web server runs on is (include version): Ubuntu 18.04
My hosting provider, if applicable, is: personal server in the office
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot):
Command ‘certbot’ not found, but can be installed with:
apt install certbot
certbot-auto: command not found