Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: visualcom.nc
I ran this command: The command is an automate request from vultr wehosting interface in ssh
It produced this output: The key authorization file from the server did not match this challenge
My web server is (include version): not sure; OpenLiteSpeed WordPress
The operating system my web server runs on is (include version): Ubuntu 20.04
My hosting provider, if applicable, is: Vultr
I can login to a root shell on my machine (yes or no, or I don't know): vps reachable in ssh
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): no
Thanks in advance for your help