Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: test.myobjectives.com
AutoSSL certificate expiry on 10/24/18 UTC. AutoSSL did not renew the certificate for “test.myobjectives.com”. You must take action to keep this site secure. The “LetsEncrypt” AutoSSL provider could not renew the SSL certificate without a reduction of coverage because of the following problems: DNS DCV: The DNS query to “_cpanel-dcv-test-record.myobjectives.com” for the DCV challenge returned no “TXT” record that matches the value “_cpanel-dcv-test-record=UPWDWWC9vSNvaNvmCstap0a9S4emriermIV2HGE4mzBQ762PKm2JuaOR21V3kpTu”.; HTTP DCV: The system queried for a temporary file at “http://test.myobjectives.com/.well-known/acme-challenge/MDYAEZAURRBNPXZWPRIIMMXHBJR5QNP7”, but the web server responded with the following error: 403 (Forbidden). A DNS (Domain Name System) or web server misconfiguration may exist.
Note: We have a half-dozen websites on this VPS using Let’s Encrypt SSLs, all auto-renewed; only this one did not renew for some reason. We do have a temporary IP lock on this URL as it is a development site (it will probably show “host unreachable” if you try to reach this url from your location). Don’t understand the SSL renewal error though, it’s not the only site we have the IP-lock on and the other sites renewed, any help is appreciated!
My web server is (include version): CENTOS 6.10 v74.0.9
The operating system my web server runs on is (include version): Linux + Apache CGI PHP 7.2
My hosting provider, if applicable, is: Bluehost
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Yes / full WHM & cPanel