Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: flow-robotics.com
I ran this command: sudo certbot renew --dry-run
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Processing /etc/letsencrypt/renewal/flow-robotics.com.conf
Cert is due for renewal, auto-renewing…
Plugins selected: Authenticator apache, Installer apache
Starting new HTTPS connection (1): acme-staging-v02.api.letsencrypt.org
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for flow-robotics.com
Waiting for verification…
Cleaning up challenges
Attempting to renew cert (flow-robotics.com) from /etc/letsencrypt/renewal/flow-robotics.com.conf produced an unexpected error: Failed authorization procedure. flow-robotics.com (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://flow-robotics.com/.well-known/acme-challenge/SQMleaOsOpjDloO-TMCAIJAYyuXqI7tBIvmmOKTwvLA [2a02:2350:5:104:640:0:db23:2909]: 403. Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/flow-robotics.com/fullchain.pem (failure)
** DRY RUN: simulating ‘certbot renew’ close to cert expiry
** (The test certificates below have not been saved.)
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/flow-robotics.com/fullchain.pem (failure)
** DRY RUN: simulating ‘certbot renew’ close to cert expiry
** (The test certificates above have not been saved.)
1 renew failure(s), 0 parse failure(s)
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: flow-robotics.com
Type: unauthorized
Detail: Invalid response from
http://flow-robotics.com/.well-known/acme-challenge/SQMleaOsOpjDloO-TMCAIJAYyuXqI7tBIvmmOKTwvLA
[2a02:2350:5:104:640:0:db23:2909]: 403To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version): Apache/2.4.18 (Ubuntu)
The operating system my web server runs on is (include version): Ubuntu 16.04
My hosting provider, if applicable, is: AWS
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): certbot 0.31.0
So I’m wondering what is throwing the 403 Unauthorized. The request URL seems to be a http:// one, so is it perhaps some HTTP->HTTPS redirection that causes this problem?
I renewed similarly on a staging subdomain, that has the same configuration, and it worked without a problem there. Thanks in advance!
